Shot Support
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Recent activity by Shot Support-
Where can I find my order tracking information?
Once your order has left our fulfilment centre, you will receive an email containing your tracking information.Please note that tracking information may not be available immediately after placing y...
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Troubleshooting Inaccurate or Inconsistent LM1 Readings
If your LM1 is producing inaccurate, inconsistent or unexpected readings, there are a few things to check before contacting our Support Team.Check Your SetupCorrect positioning is important for the...
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Warranty & Safety Information for LM1
The LM1 Launch Monitor includes a 24-month limited warranty from the date of purchase.For full warranty terms, safety guidelines, and care instructions, please refer to the user guide or contact Sh...
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Technical Specifications for LM1
Sensor:24 GHz Doppler radar (K Band)Performance ranges:Clubhead speed: 25–220 mphBall speed: 34–220 mphSmash factor: 0.10–1.80Carry distance: Up to 320 m / 400 ydsBattery:3.7V Lithium (1800 mAh)Usa...
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Settings Overview on LM1
Within the Settings menu, you can adjust:Language – English, French, or GermanBluetooth – On / OffUnits – mph/yds or mph/metresColour Theme – White, Black, or BlueLayout – Advanced or Large DigitBr...
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Positioning the LM1 Launch Monitor
Correct positioning is essential for accurate data. Recommended setup Place the golf ball at your intended strike location Position the LM1 on the ground 4–5 feet behind the ball Ensure the L...
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About the LM1 Launch Monitor
The Shot Scope LM1 Launch Monitor is designed to help golfers improve performance by providing accurate club and ball data during practice sessions, on-course play, and speed training.The LM1 measu...
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LM1 Not Charging? Make Sure You Are Using the Included Cable
If your LM1 is not charging, the issue may be caused by using an incompatible charging cable.Use the Included Charging CableThe LM1 is designed to charge using the USB-A to USB-C cable included wit...
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How to start a Training Session on LM1
The LM1 offers three training modes:Speed TrainingPractice RangeOn CourseTo start a session:Power on the LM1Select Start Session from the main menuChoose your desired training modeSpeed TrainingDis...
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Menu Navigation on LM1
The LM1 is controlled using four buttons located on the right-hand side of the device:Power / Select buttonLong press: Power on/offShort press: Confirm selectionUp button – Move up through menus or...